Saturday, 15 September 2007

New ticket support system

I'll just paste whats on the news page as most people dont check the news page ;-)

"We've added a new ticket system to replace the current email & message support. All support now runs trough the ticket system, which you can also use without owning a Syrnia account.

This should really improve our support to all players. We will try to answer most open questions from the current emails and moderation messages, however we suggest you to open a ticket for any pending problem/question you've got.

Any website quests (guests?) can use the ticket system via this link, this link is presented to players who have trouble logging in, activating their account etc.Now, let's hope you'll never need the ticket system ;)."

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