The usefulness of help chat is being questioned on the syrnia forums.
Personally I have help chat turned off so dont have much of an opinion on it. If it is stopping a lot of questions reaching world chat, maybe it is worth keeping.
It has also been suggested in that thread that world chat should be removed too. I disagree with this as the chat system is what makes the game fun. Its something to do while you wait for timers to countdown. The modding however does need to be improved as the same players have been allowed to argue daily with different people without much recourse.
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